The moat
Brand, switching costs of the ecosystem, and scale in silicon and retail. Network effects inside iMessage and the App Store. Not a pure network; a gilded cage that customers enjoy.
Pain, risk, or retraining required to leave.
The product gets better as more people use it.
Patents, data, licenses, process knowledge, regulation.
Fixed costs spread over a volume rivals cannot match.
Structural ability to be the low-cost producer.
Pricing power from trust, habit, or identity.