The moat
Regulatory permits, route density, and scale in collection. Efficient scale in local markets. Brand is secondary to the dump.
Pain, risk, or retraining required to leave.
The product gets better as more people use it.
Patents, data, licenses, process knowledge, regulation.
Fixed costs spread over a volume rivals cannot match.
Structural ability to be the low-cost producer.
Pricing power from trust, habit, or identity.